Terms & Conditions

Hotel Reservations

The reservations feature of the Site is provided solely to assist customers in determining the availability of travel related services and products and to make legitimate reservations and for no other purpose. You warrant that you are at least 18 years of age, possess the legal authority to enter into the legal agreement constituted by your acceptance of these Conditions and to use the Site in accordance with such Conditions. You agree to be financially responsible for your use of the Site including without limitation for all reservations made by you or on your account for you, whether authorized by you or not. For any reservations or other services for which fees may be charged you agree to abide by the terms or conditions of supply including without limitation payment of all moneys due under such terms or conditions.
The site contains details of hotel charges and room rates (including any available SPECIAL PROMOTIONS) for hotel owned & managed by CSS Abode. Hotel reservation terms and conditions of booking are set out on the Site and payment will be in accordance with the procedure set out in such terms and conditions. No contract will subsist between you and CSS Abode or any of its affiliates in respect of any services or products offered through the Site unless and until CSS Abode accepts your order by e-mail or automated confirmation through the Site confirming that it has accepted your reservation, booking or order and any such contract shall be deemed to incorporate the hotel reservation terms and conditions of booking. Any other relevant terms and conditions relating to particular services or products are set out in the Site. You undertake that all details you provide to in connection with any services or products which may be offered by CSS Abode on the Site (including hotel room reservations) will be correct and, where applicable, the credit card which you use is your own and that there are sufficient funds to cover the cost of any services or products which you wish to purchase. CSS Abode reserves the right to obtain validation of your credit card details before providing you with any services or products.

Reservation Policy

• Check-In time is 12 noon and Check-Out Time is 12 a.m.
• If our Check-In/Out timing does not suit your holiday program, kindly inform us about the same. Necessary room allotments can be arranged on prior information, subject to availability, and may be chargeable by us directly.
• Cancellation or Alteration in bookings is entertained. But prior information is required at least a week before your Check-In date. Kindly also refer our

Reservation/Cancellation or Amendment Policy.

• Please carry a valid government issued photo identity and address proof with you for Check-In Procedure. PAN Card is not accepted as a valid Identity Card.
• The Credit/Debit Card Holder should be one the travelers, if you have booked with us using any one of the later.
• We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservation contains or is resulted from a mistake or error.
• Breakfast timings are 7:30 – 10:30 am henceforth all requests will be chargeable.

Cancellation Policy

• Cancellations made 15 or more days before check in date will be free.
• Cancellations made more than 7 days in advance but less than 15 days will incur a cancellation charge of 1 nights tariff.
• No shows and cancellations made 0 to 7 days in advance will incur 100% charge of the booking.
• In case of a full refund on cancellation, there will be a deduction of approximately 5.7% as payment processing charges.

Note : Above are the cancellation rules but we will put our best possible efforts to waive/minimize the cancellation charges.

Amendment Policy

• Amendments will be treated as cancellation.
• Any refund will take at least 15 days to process.